"Vaimo presented our project in a very professional manner and we found the total cost of the project more than fair. Hexaplan has daughter companies in Sweden and Norway, and we wanted to work with a partner who has presence and experience in delivering B2B eCommerce projects on Magento in those markets, and who is familiar with the special requirements of those markets. Since our products come from different manufacturers, drop shipping was imperative for us, although it is not something that Magento is generally built for. Vaimo was able to support all of our complex shipping needs and automate the process. We now have a web shop that effectively supports our B2B business."
The ChallengeHexaplan built their first website in 2008, but the site did not support their B2B business adequately. Individual customer prices could not be displayed, and orders had to be entered into the ERP system by hand. While customers could place orders online, it involved enormous manual work, and the only payment method available was the option to pay by invoice. Order confirmations were sent by hand to customers, as the process was not automated. At the time, Hexaplan was not using Magento for their eCommerce needs. Hexaplan was not satisfied with the effort they needed to place into the site, along with the look and feel.
The SolutionHexaplan’s customers now enjoy a great user experience, along with a responsive design, an optimised search engine, and individual price lists. Vaimo integrated the new B2B solution to Hexaplan’s ERP system, which means that all orders are automated. Because Hexaplan delivers goods from several manufacturers, Vaimo developed a drop shipping feature in Magento. Customers are also able to select their own freight companies and thereby save money by using personal freight contracts. The new site also features a live chat function that allows customers to contact customer service with questions while browsing the site.
- Advanced Integrations with ERP System Microsoft Dynamics NAV
- Multi-Warehouse (Drop Shipping)
- Group Products with Filter
- B2B Quick Order
- Varnish Implementation
- Klevu Self-Learning Search
- Individual Customer Price Lists
- Credit Card and Invoice Payment Options