Originally based in Chester, TIMco was founded in 1972 and focused on importing nylon lock nuts and self-tapping screws from the Far East. TIMco has since grown into one of the UK's largest suppliers of screws, fixings, fasteners, nails and power tool accessories under the TIMco, Addax and Firmahold brands. Today, the company is operating its 88,000 sq premises just outside Nantwich, Cheshire, and has customers that include some of the UK's largest national and independent builders and DIY stores.
- Merchant: TIMco (T.I. Midwood & Co)
- Industry: Wholesale and Importer of Fixings and Fasteners
- Vaimo Base Engine: Variate
- Markets Served: UK, Ireland, and Europe
- Website: www.timco.co.uk, www.timco.ie
- Project Plan: 25 Weeks
- Project Budget: 850 Hours
- Number of Products: 4000
Rebecca Fortescue, Marketing Manager at TIMco
"I am very happy and pleased with our new website. It was important to us to develop a site that represents our brand as well as maintaining a strong and simple online shopping experience for our customers. For TIMco, every detail is important and we are keen to meet our customers’ high expectations on service, quality & reliability. TIMco.co.uk & TIMco.ie represent our values in a great way and it has been an important strategy for TIMco."
With the rapid rise in use of mobile devices, it was crucial for TIMco to choose an eCommerce platform that supports responsive development and omnichannel strategy. TIMco wanted to choose an eCommerce platform that provides full commerce functionality with an easy set up. One of the challenges was the integration of the site to TIMco’s stock management system. The information had to be pulled from the stock management system and orders had to be pushed back from Magento to the stock management system together with all the necessary information. Also, TIMco’s customers have tailored pricing and carriage terms. This meant that the data about the customers and price lists had to be pushed from TIMco’s ERP software into Magento and then to the stock management system.
Vaimo helped TIMco revamp their online presence with a new web store built on the Magento platform. The implemented design follows TIMco’s brand profile and accommodates an intuitive purchasing process to rationalize the full customer journey. Vaimo also helped streamline the work processes at TIMco by building a fully-fledged integration between Magento and TIMco’s ERP solution, Sage X3. This bridge supplies real-time data to allow stock, orders, products and customers to always be up-to-date in both systems, therefore avoiding time-consuming reconciliation work for TIMco employees. Also, it’s possible for B2B customers to view their outstanding invoices and download them in .pdf format.
- Favourite Products
- Customised Pricing Structure With Bespoke Tiers and Group Setup
- Bespoke Regional Carriage Payment Terms and Minimum Invoicing Charges
- Order Lists For Logged In Customers
- Integrations to Sage X3 ERP solution
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