Vaimo

AI sales assistant

Combining human conversation with AI-level answers for happier customers and sales teams

The competition is fierce, and it’s not just other stores you need to worry about. Every frictionless experience your customers have is now an expectation in your stores.

An AI sales assistant can:

  • help you avoid drop-offs
  • boost conversions
  • keep customers coming back

The technology is ready and proven; now it’s about putting it to work for your business.

Instant download: product brochure »

Meet Vaimo’s AI sales assistant

The AI sales assistant is a simple, fast, and powerful tool for sales staff to use when talking to customers in-store. The AI delivers fast, accurate answers, for consistent experiences and measurable ROI. Whether on a tablet, computer, or smartphone, your team has the flexibility to help customers anywhere.

Tailored to your product catalogue and business, product support and recommendations are powered by advanced AI models trained on your existing and current data. No one-size-fits-all solutions here. It feels like a natural extension of your team, rather than a generic chatbot.

With fewer “let me find someone” moments, shorter lines, and more conversions, it’s revenue and better customer service without adding headcount.

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Features

Turn customer questions into carts

Your team can assist customers anywhere; no need to walk over to a counter. A faster, more streamlined decision-making process means higher conversions and average order value.

Build trust with reliable guidance

Sales reps pair their expertise with AI that knows your catalog, policies, and the customer’s history. That means fewer guesses, fewer errors, and advice customers feel good about. Trust goes up, returns go down, and loyalty sticks.

Make the most of your existing strengths

Growth targets aren’t getting any lighter, and margins aren’t getting any fatter. The retailers pulling ahead are the ones who’ve figured out how to put their existing product data to work and set their existing teams up for success.

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Customer success story: Elon

Vaimo partnered with Elon (one of the Nordics’ largest consumer-electronics retailers) to build an AI-powered sales assistant that helps in-store teams deliver faster, smarter, and more personalized customer service.

This means sales reps can instantly give detailed answers to customer questions, access customer history, suggest relevant add‑ons or replacements, and even transfer carts or wishlists to the online store.

The result is clear business outcomes, with more conversions, reduced drop-offs, and measurable ROI. Perfect for business leaders navigating cost pressures and looking for scalable AI investments.

Want to see our AI assistant in action? Join our masterclass!

In our masterclass on September 25, we’ll take you behind the scenes of how an AI sales assistant can transform the way your in-store teams work.

We’ll unpack what’s next for brick-and-mortar stores, share real strategies for boosting customer experiences, and show you how AI can help sales associates feel more confident answering every customer question.

Here’s what you’ll walk away with:

  • Fresh ideas on how AI can support your in-store sales teams with expert knowledge at their fingertips
  • A live demonstration of AI in action inside a physical store
  • Insights into how today’s leading retailers are using AI to empower—not replace—their people

Can’t make it live? Sign up anyway, and we’ll send you the recording straight to your inbox.

Sign up for the masterclass »

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Let’s get in touch

Reach out to PJ Utsi, Co-Founder & Chief Creative Officer, through the form below.


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