Meet Vaimo’s AI sales assistant

The AI sales assistant is a simple, fast, and powerful tool for sales staff to use when talking to customers in-store, putting product knowledge, comparisons, and service options at your team’s fingertips. Whether on a tablet, computer, or smartphone, your team has the flexibility to help customers anywhere. Reps get fast, accurate answers for consistent experiences and measurable sales KPIs: higher close rates, bigger baskets, and fewer escalations.

The tool is tailored to your existing catalog, services, promotions, and inventory, so guidance is specific to your business. No one-size-fits-all solutions here. It feels like a natural extension of your team, making every rep more confident from day one while minimizing training time.

Expect fewer “let me find someone” moments, faster quotes, shorter lines, and more conversions, without increasing headcount.

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Features

Putting your team and customers first

Your team’s balancing a mountain of product details and customer questions, and it’s a lot to keep straight. Customers, meanwhile, expect quick, clear answers every time. When your team delivers, the pressure eases.

Faster onboarding, less training

The AI sales assistant helps you reduce training time and keep standards consistent across stores. That way, even new hires can shine from day one. And since your future sales force already lives on their phones, why keep them tied to outdated processes and clunky software?

Make the most of your existing strengths

Growth targets aren’t getting any lighter, and margins aren’t getting any fatter. The retailers pulling ahead are the ones who’ve figured out how to put their existing product data to work and set their existing teams up for success.

Europe

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Customer success story: Elon

Vaimo partnered with Elon (one of the Nordics’ largest consumer-electronics retailers) to build an AI-powered sales assistant that helps in-store teams deliver faster, smarter, and more personalized customer service.

This means sales reps can instantly give detailed answers to customer questions, access customer history, suggest relevant add‑ons or replacements, and even transfer carts or wishlists to the online store.

The result is clear business outcomes, with more conversions, reduced drop-offs, and measurable ROI. Perfect for sales directors looking for scalable AI investments while supporting their teams.

Want to see our AI assistant in action? Join our masterclass!

In our masterclass on September 25, we’ll take you behind the scenes of how an AI sales assistant can transform the way your in-store teams work.

We’ll unpack what’s next for brick-and-mortar stores, share real strategies for boosting customer experiences, and show you how AI can help sales associates feel more confident answering every customer question.

Here’s what you’ll walk away with:

Fresh ideas on how AI can support your in-store sales teams with expert knowledge at their fingertips
A live demonstration of AI in action inside a physical store
Insights into how today’s leading retailers are using AI to empower—not replace—their people

Can’t make it live? Sign up anyway, and we’ll send you the recording straight to your inbox.

Sign up for the masterclass »

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Let’s get in touch

Reach out to PJ Utsi, Co-Founder & Chief Creative Officer, through the form below.