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AI agents are becoming primary actors in commerce, requiring platforms that serve both human customers and autonomous agents. This guide outlines the technical foundations CTOs need to architect for agentic channels.
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Vaimo, a global digital experience agency has named Martin Hjalm as Chief Client Officer, North America.
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Vaimo, a global digital experience agency, today announced the appointment of Farah Aslam as CEO, North America.
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If you’ve spent the last few years feeling like your digital experience isn’t quite keeping pace with your ambitions, you’re not alone. Since 2020, most businesses have been in reactive mode.
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In 2026, experience design stops being a marketing discipline and becomes a core business discipline, because the experience is no longer what happens on a page; it is what happens when a brand makes a promise and a system fulfills it.
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In October, I attended the Retail Hive Exchange conference. While AI featured heavily, what stayed with me wasn’t the technology itself; it was the underlying tensions leaders were grappling with.
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Vaimo is happy to share that Michael Sullivan has joined the team as Experience Director, Nordics to further strengthen Vaimo’s leadership – a strategic move that reinforces the company’s focus on creative excellence and experience-led growth.
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