About this webinar

To help prepare you to meet your customers’ needs, Vaimo and Klevu have interviewed several industry experts to uncover the key digital CX trends for 2024.

Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. As a full-service agency, we deliver consulting, design, development, support, and analytics services to brands, retailers, manufacturers, and organizations all over the world.

Klevu helps connect people to products they want to buy. Through AI and NLP-powered discovery technology, Klevu enables merchants to deliver hyper-relevant, personalized experiences powered by real-time buyer intent. Klevu discovery technology balances AI automation and strategic control, is quick and easy to install and compatible with all ecommerce platforms.

We invite you to learn about the key 2024 trends and join in on the conversation at a live webinar on January 24th at 2PM EST.

Register Now for Our Exclusive 2024 Industry Trends Webinar on How Vaimo Can Help You Build a More Dynamic Digital Experience.

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On the agenda:

  • Presentation by Martin Hjalm, CEO & Managing Director for Vaimo North America, and Griffin Houlihan, Channel Partnership Manager for Klevu, discussing 2024 Digital CX Industry Trends.
  • Discovering how conversational experiences are empowering consumers and enabling them to have more personal online experiences.
  • A deeper dive into composable commerce becoming accessible
  • Embracing the future of ecommerce with cutting-edge AI.


Griffin Houlihan

Channel Partnership Manager - US

Griffin has been at Klevu for over 4 years in a number of different roles. He started as an account executive, but for the last few years has been working with the Klevu partnerships team as a partner manager. As a partnerships manager, Griffin serves as the main POC for many of our North American agency and tech partners.

Martin Hjalm

Martin Hjalm

CEO & Managing Director, Vaimo North America

Martin is an accomplished digital strategy, marketing and ecommerce leader with a passion for building brands. He started his career in traditional marketing, working with direct mail, print and TV advertising, but has spent the last fifteen years of his career focused on ecommerce, online media, web, social and mobile strategy.

Martin is currently the CEO & Managing Director for Vaimo North America, a leading full-service digital experience agency building digital commerce experiences for clients across the globe.

Before joining Vaimo, Martin worked for Brown-Forman as their Global Director of eCommerce and Humana, a Fortune 100 health and wellness company, in the areas of ecommerce, digital strategy and innovation.

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