This webinar is part of Vaimo’s exclusive Masterclass series.

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Focus on your customers: AI-powered customer service that creates meaningful connections

Your customers deserve more than rushed responses and generic solutions. They want to feel heard, understood, and valued, but that’s hard to deliver when your team is drowning in repetitive admin work. Every minute spent on routine tasks is a minute not spent creating the kind of personalized experience that turns a one-time buyer into a lifelong customer.

That’s where Zendesk and AI change everything for your customer experience.

When Zendesk and AI take care of the busy work, your team can finally give each customer the attention they deserve. We’re talking about faster responses, more thoughtful solutions, and those genuine human moments that make customers choose you over the competition. And here’s the bonus: when your agents can focus on meaningful work instead of mundane tasks, they’re happier and more engaged too.

In this masterclass, we showed you how Zendesk and AI make this vision a reality. You see the tools in action and walk away with insights that will take your own customer service to the next level. Give your team the support they deserve, while delivering the exceptional experience your customers expect.

View the slide deck »

Meet our Zendesk experts

Hans Andersen

Head of Delivery, CCS at Vaimo

As the CEO of HelpHouse, Hans made it his mission to help businesses boost their customer support with innovative technology and industry best practices. After HelpHouse was acquired by Vaimo, he joined Vaimo as Head of Delivery, using his experience and knowledge to help clients deliver outstanding customer service. He has worked with Zendesk for many years and is passionate about using AI to provide a better customer experience.

Chantelle Herbst

Chantelle Herbst

Managing Director EME at Vaimo

With over a decade of experience, Chantelle is all about driving digital innovation to skyrocket business success. As Commercial Director for UK & Middle East, she leads a team dedicated to crafting award-winning digital solutions that redefine customer experience and client satisfaction.

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