Architecting for agentic commerce: A CTO’s guide to the next-generation stack
AI agents are becoming primary actors in commerce, requiring platforms that serve both human customers and autonomous agents. This guide outlines the technical foundations CTOs need …
Vaimo names Martin Hjalm Chief Client Officer, North America, to deepen client outcomes and long-term growth
Stockholm, Sweden, 22 January 2026 – Vaimo, a global digital experience agency has named Martin Hjalm as Chief Client Officer, North America. Clients are under pressure …
Vaimo appoints Farah Aslam as CEO, North America
Stockholm, Sweden, 13 January 2026 – Vaimo, a global digital experience agency, today announced the appointment of Farah Aslam as CEO, North America. The appointment reflects …
Enter the agentic brand: How agentic commerce transforms multi-brand experiences
In October, I attended the Retail Hive Exchange conference. While AI featured heavily, what stayed with me wasn’t the technology itself; it was the underlying tensions …
The case for an experience layer
If you’ve spent the last few years feeling like your digital experience isn’t quite keeping pace with your ambitions, you’re not alone. Since 2020, most businesses …
Experience trends for 2026: What I see coming and why commerce will feel more alive than ever
In 2026, experience design stops being a marketing discipline and becomes a core business discipline, because the experience is no longer what happens on a page; …
The tech trap: How multi-brand manufacturers can finally consolidate digital chaos
If you work in IT leadership at a large manufacturing company with multiple brands, such as Lippert, you know the feeling of wrangling dozens of separate …
Multi-brand intervention: Why your tech needs a strategic overhaul
For large manufacturers juggling diverse brand portfolios, the goal is always consistent, high-quality customer experience. Yet, achieving this often means battling chaos behind the scenes. The …
What is agentic commerce? The next revolution in digital shopping
We’ve watched two major shifts reshape commerce in the past century. First came catalogs and telephones; suddenly you could shop without leaving home. Then the internet …
From requirements to selection: Choosing the right headless CMS
You’re ready to find the right headless CMS for your organization. Maybe you’ve already done some homework and sat through demos. Or perhaps you are still …
Right to Repair: What you need to know about the EU’s new legislation
For decades, the relationship between brands and customers ended at checkout. Once a product broke, the path forward was simple: buy a new one. But that …
Vaimo strengthens Nordic leadership with appointment of Michael Sullivan as Experience Director
Stockholm, Sweden, 19 November 2025 – Vaimo, a full-service digital experience agency, is happy to share that Michael Sullivan has joined the team as Experience Director, …
