Stockholm, Sweden, March 13, 2024 – Vaimo, a full-service omnichannel partner in digital commerce and experience, proudly announced the release of its highly anticipated ebook, the Digital Trends Report 2024. Vaimo created the comprehensive guide with help from partners Akeneo, commercetools, Contentful, VueStorefront, and Zendesk.

The ebook features insights from leading experts on upcoming trends in 2024 across the fields of customer service, content management, data management, insights & activation, and digital commerce.

“Our annual Trends Report is a culmination of the extensive research and expertise from the Vaimo team and our partner ecosystem. This isn’t just insights; it’s a playbook for digital success,” said Vaimo’s Chief Creative Officer & Co-Founder, PJ Utsi. “I hope our Trends Report provides many businesses a holistic perspective on the trends shaping the future of digital commerce.”

The report features artificial intelligence (AI) as a recurring theme throughout the ebook, with AI even listed as the co-author. Chelsea Warrington, Partner Manager at commercetools, stated, “As we look further into the future, AI holds the potential to transform customer experiences by delivering hyper-personalized content and more interactive conversational experiences. This evolution will significantly impact how customers engage with brands, leading to more tailored and engaging interactions.”

Vaimo’s Digital Trends Report 2024 serves as a roadmap for organizations aspiring to thrive in the ever-changing digital landscape. Download your copy today to unlock the strategies that will propel your business forward.

Download the report here »

About Vaimo –
Vaimo is one of the world’s most respected experts in digital commerce and customer experiences. For us, experience is everything. It is at the heart of all we do, and we are leading the way in delivering on it in Digital Commerce, Content Management, Data Management, and Insights & Activation.

As a full-service digital experience agency, we deliver consulting, design, development, support, and analytics services within all four fields.

We are a global partner with a local presence, focused on cultivating close, long-term relationships with our clients. We work with brands, retailers, manufacturers, and organizations all over the world and have over 650 employees based in offices in more than 15 markets across EMEA, APAC, and North America.