Wine discovery reimagined with Berry Bros & Rudd
What if every online wine shopper had a world-class sommelier in their pocket, available 24/7, with 300 years of expertise on tap? That's what we built for Berry Bros & Rudd, Britain's oldest wine merchant, powered by Lokte AI.
We created an AI sommelier that guides customers using real-time product data, personalized recommendations, and conversational flows that feel nothing like a search bar. The result is a digital experience that actually matches the prestige of the brand, with fewer abandoned carts, bigger baskets, and customers who come back because they trust the advice.
This isn't just a chatbot bolted onto an ecommerce site; it's a fully integrated discovery engine that learns from every interaction and gets smarter over time.