During Smart Commerce 2021, our very own PJ Utsi, Vaimo’s Co-Founder and Chief Creative Officer, explored successful strategies and tactics in an accelerated world of digital commerce. While this presentation was not a webinar, we’ve included it on our webinar archives as believe it adds value to digital merchants who want an insider look at trends in customer behavior.

Here’s what you’ll learn in our video:

• How customer behavior changed over the last year

• What the changes mean for retail and digital commerce

• Examples and observations of successful adaptations to this new environment

• 2021 ecommerce trends