Stop buying hours. Start buying outcomes.

See how shifting from hours to outcomes can improve efficiency, accountability and ROI.

Online Masterclass

Key takeaways

Why paying for hours can work against you as a buyer. Understand how hourly billing can create the wrong incentives, encouraging buyers to chase lower rates instead of quality outcomes.
What you should be buying instead of time. Understand how it is possible to pay for the outcome you actually want in a complex engineering world.
What a better buying model should give you. Understand how a new model can deliver higher throughput, better quality and greater transparency.

We'll discuss:

Hourly billing in practice: how hourly billing affects day-to-day engineering work, with real examples from client projects.

Outcome-based delivery at Vaimo: agreeing on target outcomes with clients and forecasting delivery using measured team performance instead of estimates.

Client cases: the impact of moving to outcome-based delivery. Teams have seen at least 30% more work delivered in the same timeframe.

Live Q&A: put your questions to Brendan and Caroline.

Meet your Masterclass hosts

Brendan Peo, Chief Operating Officer, Vaimo

Brendan leads global operations and strategy at Vaimo. He has more than 20 years of experience in software development, digital agencies, and consulting. His work focuses on how Vaimo runs delivery, the value clients get from it, and how the business grows. He has written about the delivery data behind Vaimo's move to outcome-based delivery.

Caroline Norin, Delivery Operations Director, Europe, Vaimo

Caroline runs delivery operations for Vaimo in Europe. She works on the processes and team set-up that delivery teams need to build high-quality digital experiences for clients. Her focus is how technology, process, and people fit together in day-to-day delivery.