SBI
The Lounge Co
The Lounge Co, uses multichannel business model designed to merge digital shopping with accessibility and tangibility. Twenty-one “The Lounge Co” galleries within independent retailers are peppered throughout the UK to ensure that every shopper has physical access to their products.
Multichannel eCommerce
SBI wanted to create multichannel access to their new, clean and modern brand when addressing a younger demographic in the UK. SBI visualised a web shop that would allow them to sell sofas in an easy-to-use, mobile-friendly way with the ability to fully configure the product and change the parameters, fabric, colour, and wood tone on a mobile phone or tablet. The web shop needed intuitive navigation, and a smooth user experience which would showcase over 100,000 images without slowing down the site. Furthermore, it was vital that customers were able to locate The Lounge Co’s 21 concession stores where they could connect with the products and make purchases using the tablet available in-store.
“The Lounge Co chose Vaimo because they are the industry leader, Magento’s premier partner, and their portfolio is respectable. We needed a solution provider that understood our vision for a multichannel business model, and one who could help us meet our customers at all touch points in the same manner. We felt secure and confident that if we chose Vaimo, they could deliver our vision to us through an online solution.”
Joe EllisBusiness Development Manager at Sofa Brands International
A shared eCommerce vision
The complex project involved over 100,000 images and over 18,000 unique configurations of products. According to SBI, Vaimo addressed the challenges in a pragmatic way, and tailored the project management to The Lounge Co team’s needs. Vaimo listened to SBI’s vision for The Lounge Co, and incorporated all of the elements into the initial discovery phase, so both teams were on board with a shared concept. Vaimo crafted the Vaimo Product Configurator specifically for The Lounge Co’s needs—a fully interactive interface where each selection is displayed as an image. The decision to host The Lounge Co’s images in Cloudinary meant that the web store’s performance would not suffer as a result of loading an enormous amount of images.
Today, customers are able to visit the Lounge Co galleries, and acquaint themselves with the shape and fabrics of the sofas. Then, shoppers can visit the website in-store or on their own, and configure a big, bold image of the product, and easily view how the product will look with different fabric and colour selections.
Features implemented
- Vaimo Product Configurator
- Vaimo Content Management System
- Store Locator
- Free swatch packs
- Fully responsive
- Cloudinary integration
- dotdigital’s email marketing
- Adyen’s payments
Ready for growth but not sure where to start?
At Vaimo, our team of commerce experts takes your vision and turns it into reality. Combining the best in strategy, design and technology, we build digital experiences to grow your online sales, increase brand loyalty and drive revenue.
