Engage customers with relevant content in any market

At Vaimo, your content localization strategy is more than just words to us – it’s the bridge that connects your products or services with diverse audiences, one seamless adaptation at a time. From catchy taglines to captivating product descriptions, watch as your content effortlessly speaks the language of success in every corner of the world.

Localization goes beyond language translation by considering elements like currency, date and time formats, units of measurement, imagery, colors, and even cultural references. Your content should feel as if it was originally created for the target audience, enhancing user experience, engagement, and overall impact. Content localization plays a crucial role in breaking down barriers, building trust, and supporting a strong connection between your brand and your global customers.

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What is content localization?

Content localization is the process of adapting digital content, such as websites, software, marketing materials, and other media, to suit the preferences, cultural norms, linguistic nuances, and requirements of a specific audience in a specific region or country.

This involves more than just simple translation; the goal is to produce content that is culturally sensitive, relevant, and effectively communicates the intended message to the local audience.

Our work

  • Calex

    Calex is a market leader in decorative lighting and Europe’s biggest brand in WiFi SMART Home, based in the Netherlands and established as a brand…

    View project
  • Image of laptop screen featuring Runnings website


    Runnings is a privately held retailer selling an extensive selection of pet supplies and sporting goods, including hunting and fishing equipment, clothing and footwear, lawn…

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  • Discovery for Tarkett

    Tarkett Group is a leader in the flooring industry and sport surfaces industry, with over 140 years of experience, and works with other top flooring…

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Why localize content?

Perhaps the best case for content localization is the infamous story of how Pepsi entered the Chinese market with their advertizing slogan, “Come alive with the Pepsi generation,” which unfortunately translated to “Pepsi brings your ancestors back from the dead.” Not only was the meaning of the slogan lost in translation, the phrase was considered highly offensive and disrespectful in Chinese culture.

A content localization effort ensures that your brand, messaging, and intent are received as intended in a local setting. Not only that, it drives good customer experiences. What’s more, it shows you care to create a good customer experience.

A Gartner study found that 89% of executives believe that their main challenge is cultivating a good customer experience. If a good customer experience is paramount, consider the fact that 72% of global shoppers prefer browsing websites in their local language.

If customer experience reigns supreme (and we believe it does!), then localizing the experience to the individual makes sense. And as we know, better experiences mean your customer is more likely to buy your product or service!

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What does content localization involve?

As we mentioned above, an effective content localization strategy involves more than just simple translation.

Translation involves taking content in one language and expressing it in another language, with the intent of conveying the same meaning. On the other hand, localization includes the task of considering and incorporating cultural, contextual, and linguistic elements to tailor the text for a local market.

Here are a few examples:

  • In the U.S., you might call a pair of Nikes “sneakers” or “tennis shoes,” depending on your region. In contrast, a British person will refer to that same pair of Nikes as “trainers.”
  • Localizing American English to British English means behavior becomes behaviour, localization becomes localisation, and soccer becomes football.
  • Translating the English word for “wrist” to Korean literally results in “hand-neck,” while translating toes to Russian results in “finger-legs.”
  • Translating the sentence, “What is your name?” from English to Danish results in “Hvad hedder du?” meaning, “What are you called?”
  • A play on words in a local language can work to your disadvantage. For example, a single word in Estonian, “must,” can refer to the color “black,” or be used as an adjective meaning “dirty.”

Content localization involves extending translation to make sure the language is appropriately formatted and adapted according to the local market and aligns with your content strategy and brand messaging.

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Content localization: key steps

  • Evaluate the content to identify what needs to be localized, considering text, images, videos, and other media
  • Research the target culture’s values, customs, and preferences to adapt content appropriately
  • Translate the text accurately while ensuring idiomatic expressions and context are preserved
  • Modify images to suit cultural sensitivities and preferences, replacing visuals that might not resonate in the local context
  • Adjust content to match local date formats, units of measurement, currency, and other contextual elements
  • Optimize localized content for local search engines by using region-specific keywords and phrases
  • Modify UI elements, layout, and design to suit the target audience’s visual preferences
  • Thoroughly review and test the localized content to ensure accuracy, cultural appropriateness, and functionality
  • Evaluate how the localized content is perceived and used by the local audience to refine any issues
  • Continuously monitor content performance and make necessary updates based on user feedback and changing trends
  • Ensure that the localized content respects cultural norms and values, and avoids potential misunderstandings
  • Maintain consistent brand messaging while adapting it for cultural nuances and local relevance

Content localization FAQs

Content localization is the process of adapting digital content for the cultural, linguistic, and contextual preferences of a specific audience in a particular region.

While translation involves converting text from one language to another, content localization encompasses broader aspects such as cultural nuances, imagery, and context to make content more relatable and effective in a specific locale.

Content localization helps boost user engagement and ensures your messaging resonates better with local audiences, leading to increased brand credibility and global reach.

Any digital content, including websites, mobile apps, marketing materials, videos, and more, can be localized to engage customers in new markets.

Proper localization improves SEO (search engine optimization) by making content relevant to local search terms, which in turn boosts organic visibility and search engine rankings. Just be sure to research which search engines your audience is using; not everyone uses Google!

The challenges include maintaining consistent brand messaging across languages, handling cultural sensitivities, and ensuring accurate translation of idioms and idiomatic expressions. “Under the weather” might make sense in English, but you’ll find plenty of local weather idioms, such as the Turkish phrase, “If the sky doesn’t cry, the earth won’t laugh.”

Prioritize localizing content that performs well already and stirs engagement within your audience.

Localization tools generally streamline the process by automating tasks like translation and context adaptation, making the process more efficient and accurate.

It’s a great idea to collaborate with native speakers or cultural experts to review and provide insights into the localized content to avoid any cultural missteps.

The timeline varies based on factors like the complexity of content, the type of content in question, and the amount of localization needed. Simple tasks can take days, while larger projects may take weeks or even months.

Content localization makes the user experience better by making content more familiar, relatable, and accessible to the target audience, leading to higher engagement and conversion rates.

Success can be measured through increased engagement metrics, higher conversion rates, and expanded global reach in the localized markets.

Automated tools can be helpful, but they should be used with caution. Professional human review is crucial to ensure accuracy, relevance, and cultural appropriateness.

Virtually all industries with a global audience can benefit from content localization.

Regular updates are recommended to keep content relevant and up-to-date with changing trends, cultural shifts, and market preferences.

Content localization increases social media engagement by tailoring posts to resonate with local audiences. When content is culturally relevant and linguistically accurate, it encourages higher interaction, shares, and comments, leading to increased brand visibility and community growth.

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What is a content localization strategy?

A content localization strategy is a well-defined plan that outlines how digital content will be adapted and tailored to resonate effectively with specific target audiences in different regions or countries. This strategy includes cultural, linguistic, and contextual considerations to create a seamless and engaging experience for local audiences.

It involves a systematic approach to ensure that content remains authentic, relevant, and relatable, while also adhering to the cultural norms of each locale. A comprehensive content localization strategy addresses many areas, such as linguistic adaptation, imagery and design modifications, SEO optimization, and user experience enhancements, all with the aim of maximizing engagement, brand impact, and global outreach.

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How to develop a content localization strategy

When developing a content localization strategy, consider a few things before making a substantial investment. We’ve broken down the process into four key parts to help you drive success in markets around the world.

1. Choose your target market and language(s)

Can you identify your strongest markets? Many businesses are surprised to learn which of their markets are most engaged with their content. Target your top-performing markets with an established customer base when launching your localization strategy.

Begin by choosing the relevant languages for your top-performing markets along with a quality localization agency. This initial experiment allows you to test your content localization strategy and allows you to refine your processes and workflows. Working with a good partner will help bring your messaging to life in a way that resonates with your target audience.

2. Get to know your target market

As you develop your content localization strategy, get to know your customer base on a deeper level and ensure you keep tabs on cultural or linguistic nuances or practices. You can implement this by keeping an internal guide that notes market-specific phrases, industry terminology, and local slang (noting which is appropriate to use).

This will help you stay consistent, keep your content authentic for your local market, and avoid communication mishaps.

3. Decide which content to localize

Before diving in, identify the content you want to localize. All content can be adapted, including text, images, and videos, thanks to advanced tools and technology. For example, music streaming giant Spotify, currently operates in over 180 countries worldwide and uses a specific market entry approach: image localization.

Image localization involves visual content, colors, symbols, and cultural references to ensure that the images used in marketing materials, websites, apps, and other media resonate effectively with the local audience. Spotify used this approach to seamlessly integrate into regions around the world.

Identify your top-performing content, whether it’s blog posts, products, apps, videos, or images– and start localizing. Tap into SEO by researching market-specific search engines and base your keyword research on that. This will also help you decipher the relevancy of specific topics within their corresponding markets.

4. Identify the right tech and tools

From here, it’s about making the right choices for your unique business. You’ll want to invest in the right tools, tech, and companies to not only ensure a successful initial content localization but also forge a lasting localization that grows with your business.

How Vaimo can help

Content localization doesn’t end after the first project; it’s a continuous undertaking to constantly adapt and fine-tune your messaging to keep up with your customers. By investing in a content localization service, you’ll ensure that your customers – wherever they are – receive the same consistently great customer experience.

At Vaimo, we’re dedicated to helping you seamlessly localize your content to connect with diverse audiences worldwide. Here’s how our comprehensive content localization service works in practice:

Step 1: Audience and market analysis

We analyze your target audience’s demographics, preferences, pain points, and behaviors to understand how to localize content that resonates with them.

Step 2: Goal alignment

We ensure that the content localization strategy aligns with your specific business goals, such as brand awareness, lead generation, customer education, or thought leadership.

Step 3: Content planning

We develop a roadmap for content localization, including topics, formats, channels, and distribution schedules, to ensure a consistent and cohesive content presence.

Step 4: Content creation guidelines

We create guidelines for tone, style, voice, and visual elements to maintain a unified brand identity across all content pieces.

Step 5: Content distribution

We determine where and how content will be shared—whether through social media, blogs, newsletters, or other channels—to ensure maximum reach and engagement.

Step 6: SEO integration

We formulate a search engine optimization (SEO) strategy to help improve search visibility and drive organic traffic.

Step 7: Content governance

We define the roles, responsibilities, and workflows for content localization, review, approval, and publication to ensure a streamlined and efficient process.

At Vaimo, we understand that effective content localization goes beyond translation; it’s about creating an immersive experience that resonates with your global audience. With our tailored approach and expertise, we’ll help you bridge cultures and languages, expanding your brand’s reach and impact.

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The field of ecommerce is constantly evolving. At Vaimo, we stay at the forefront of technical developments and continuously bring on new tools and skills as needed.

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