
8 Ways to Improve Your Digital Customer Service
Welcome to the first instalment of Vaimo Accelerate — our new content feature filled with pragmatic, how-to commerce advice to help your business grow and succeed. …

Say Hello to the Modern-Day Shopper
Customer experience. If you’re operating in the world of commerce then you can’t go very far without bumping into this expression. It was certainly the leading …

Webinar: B2B vs B2C customer experience – are they merging?
B2B vs B2C customer experience… are the differences shrinking? B2B customer experiences are becoming increasingly similar to those in the B2C field, so Vaimo is bringing …

The critical aspects of CX for B2B growth
According to recent findings from Statista, B2C eCommerce sales will hit $2.1 trillion worldwide whilst B2B eCommerce sales will reach a whopping $7.6 trillion. It’s clear, …

Find Your Customer in the Maze of Omni and Multi-Channel
The only constant in modern commerce is that today’s knowledge and technology is obsolete tomorrow. Stay ahead of the game by keeping one mantra in mind: …

Innovation via Product Personalisation: Videos
On November 23rd, 2016, Vaimo UK, together with Digital Forming and Oban Digital, hosted an event all about product personalisation in an online shop. Visitors were able to explore …

Content Marketing: Content First, Light and Easy
Content marketing seems to be a hot topic in 2015. All through January, a steady stream of “trends for the new year” articles and blog posts have …