Runnings app

Runnings
AppBuilder

Experience optimization

A lightweight mobile solution that transforms curbside pickup into a fast, seamless, and fully digital experience.

Live site

The client

Runnings is a US-based retail chain with nearly 90 stores, offering a wide range of products across farm, home, and outdoor categories.

The challenge

Runnings wanted to introduce curbside pickup, but manual, paper-based processes made it slow, inefficient, and frustrating for both customers and store staff.

What we did

Vaimo built a lightweight mobile app using Adobe AppBuilder, enabling store associates to manage pickup orders in real time, eliminating manual steps and creating a seamless curbside experience.

Runnings app tablet image

A lightweight interface gives store associates everything they need in one place, making order handling faster, clearer, and fully digital.

Runnings big phone image for app builder
Runnings camping image

A seamless curbside experience that meets customers where they are, making pickup faster, easier, and part of everyday life.

Strategic highlights

The solution

A composable, mobile-first application that integrates directly with Adobe Commerce, allowing store teams to verify orders, adjust quantities, and capture signatures, all in one streamlined flow.

The impact

  • Reduced pickup time from 15 to 10 minutes

  • Delivered 42% faster than planned

  • Improved operational efficiency and customer satisfaction

Looking ahead

Runnings plans to roll out the solution across all locations, moving towards a fully digital, paper-free pickup experience built on a flexible, composable foundation.

Runnings Store

“Working with Vaimo has significantly streamlined our operations, improved customer experience, and positioned us to confidently expand our digital curbside delivery processes across all locations.”

Terry Kriz
Director, Information Services at Runnings

Key capabilities

Streamlined curbside pickup

Store associates can meet customers at their vehicles, verify orders, and complete pickups without requiring in-store steps or paperwork.


Real-time order management

Orders can be adjusted on the spot, with live updates ensuring accuracy and flexibility during handover.


Digital-first workflow

Digital signatures replace paper invoices, reducing friction and improving operational efficiency.


Composable architecture

Built with Adobe AppBuilder, the app is decoupled from the core platform, enabling fast updates and long-term scalability.

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