In our online masterclass, our expert, Stephen Hill, Head of People and Culture, talks about how good user experiences don’t just happen, but every step of the journey must be carefully considered in order to make the experience smooth and intuitive.

What you will learn:

• Quick wins around UX and ecommerce

• Fundamentals of an ecommerce site – the good and the bad

• What you should do to improve your landing pages, navigation, search, product pages and conversions

• Some tips on what to do next