Business area

B2C, Data management, Digital commerce, PIM

Platform

Adobe Commerce, inriver, Klevu, Nosto, Yotpo, Zendesk

Region

Europe, Global

Industry

Apparel and fashion, Retail

The challenge

Björn Borg first came to Vaimo with the need for a new ecommerce site. Björn Borg presented Vaimo with multiple challenges. Their previous site was not user-friendly, and the check-out process required navigation through several screens—a problem that may have contributed to cart abandonment. Magento was chosen after an initial recommendation, and Vaimo due to its extensive knowledge and expertise in the platform and ecommerce.

Bjornborg tablet
Vaimo & Bjorn Borg eCommerce site

28%

Increase in conversion rate

77%

Ecommerce sales increase

The solution

Smooth and frictionless shopping

Björn Borg’s view that ecommerce is strategically important to total sales came true during the COVID-19 pandemic. When their stores shut down, Björn Borg’s ecommerce site mitigated a decline in sales.

Vaimo’s solutions assisted in this growth through numerous critical features: a new product filtering functionality; the option to select various colours when viewing clothing items; developed the functionality for displaying related items on product pages; a simplified checkout process, which is now only one step; and a cross-selling functionality added to the checkout page. The localization of currency and languages simplifies the overall purchasing experience, giving customers the chance to checkout quickly and avoid undue stress.

“Vaimo has proven to be a loyal partner in our journey of transforming our brand and taking our site to the next level. The dedicated team with skilled project managers, frontend and backend developers are keen to see that your projects become as successful as possible”

Martina Lundberg

E-com Project Manager

The future

Björn Borg invested in a new, highly automated omni-warehouse in Sweden which will create synergies between physical and digital commerce, showing a true omnichannel presence and their sustainable approach.

Features implemented

Want to accelerate your online sales?

Vaimo builds digital experiences to help your business drive online sales and growth. Get the competitive edge today by partnering with our team of knowledgable commerce experts whose number one aim is to help your business succeed.

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