Our experience design services

Customer experience optimization »
Ecommerce design »

Designing experiences that connect.

Vaimo’s experience design services are all about aligning your brand, business goals, and customer needs to craft meaningful, intuitive journeys. We uncover insights, map opportunities, and bring your customer experience to life—at every touchpoint.

Let’s design with purpose.

We dive deep into your brand, audience, and existing data to identify gaps, pain points, and possibilities. Through research, interviews, and persona development, we surface what truly matters to your customers—and how you can meet them there. Then, we map it all: journeys, emotions, systems, and success metrics.

We prioritize a customer experience that feels natural, performs brilliantly, and drives loyalty.

Let’s get in touch

Reach out to Mey Nenadic, Head of Experience Design, Nordics, directly at [email protected] or fill out the form below and we will reach out to you.

 


Photo of Mey Nenadic

Our design case studies

  • Pronovias banner image of bride wearing a bridal gown

    Pronovias

    Vaimo built bridalwear giant Pronovias a complex B2B site for selling made-to-order wedding dresses with a world-class UX experience.

    View project
  • Wimbledon

    Wimbledon receive triple digital revenue growth 113% after partnering with Vaimo for omnichannel commerce success.

    View project
  • Audax B2B Ecommerce

    Audax

    Learn about Audax's new B2B commerce site built on Adobe Commerce Cloud in this case study. See how Vaimo can boost your eCommerce sales.

    View project

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